Orders typically take 2–6 business days to ship from our warehouse. Delivery times vary depending on your location. You will receive a tracking number once your order ships so you can follow it in real time.

As soon as your order is shipped, you’ll receive a tracking number via email. Use it to follow your package's journey straight to your doorstep.

We accept returns requested within 14 days of delivery. Items must be unworn, in original condition, and in their original packaging.

To initiate a return or exchange, email us at info@portariviera.com with your order number.

Return shipping costs are the customer’s responsibility (unless otherwise advised).

Refunds are processed to the original payment method within 14 days of return approval.

For defective or incorrect items, send us photos right away - we’ll fix it fast.

The return address will be provided after your request is approved.

Feel free to contact us with any questions, concerns, or feedback you may have. We're here to assist you!

• Email: info@portariviera.com